Terms & Conditions

General Information

This website is operated by Mosaic & Tile Depot. Throughout the site, the terms “we,” “us,” and “our” refer to Mosaic & Tile Depot. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

Products and Availability

We strive to display accurate product details, pricing, and availability. However, we reserve the right to make changes or correct errors at any time without notice. Product colors and textures may vary slightly due to differences in screen displays and natural variations in materials.

Ordering and Payment

All orders are subject to acceptance and availability. Prices are listed in USD and do not include shipping or taxes, which will be calculated at checkout. We accept major credit cards and secure payment methods. Full payment is required before orders are processed and shipped.

Shipping and Delivery

Shipping times may vary depending on product availability and destination. While we make every effort to deliver your order promptly, we are not liable for delays caused by carriers or unforeseen circumstances. Once the order is shipped, we will provide tracking information.

Returns and Exchanges

We accept returns on unopened, unused products within 30 days of delivery. Returns must be authorized by our customer service team. Restocking fees may apply. Custom orders and clearance items are final sale and non-returnable.

VIP Trade Program

Eligibility for our VIP Trade Program is subject to approval. Participants must provide proof of professional credentials. Mosaic & Tile Depot reserves the right to change program benefits or cancel participation at its discretion.

Intellectual Property

All content on this site, including images, product names, logos, and text, is the property of Mosaic & Tile Depot and protected by copyright and trademark laws. You may not use or reproduce any content without written permission.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

This is a good place to list any disclaimer your store will have regarding returns and refunds. Think about things like returning products in their original, unused condition, date of return vs. the date of purchase, etc.

Limitation of Liability

Mosaic & Tile Depot is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Use of materials is at the customer’s discretion and risk.

Changes to Terms

We reserve the right to update or change these terms at any time. It is your responsibility to check this page periodically for updates. Continued use of the site constitutes acceptance of any changes.

Contact Information

If you have any questions about these terms, please contact us:

Email: sales@mosaicsandtiledepot.com - arantxa@mosaicsandtiledepot.com

Phone: (786) 409-4400
Address: 1376 NW 78th Avenue, Dora, Florida, 33126